Shipping policy

Free shipping on all orders — no minimum spend.

Order processing: Orders are processed and dispatched within 1–3 business days of being placed.

Delivery times: Estimated delivery is 10–20 business days from dispatch. Delivery estimates are shown on each product page and at checkout.

Order tracking: As soon as your order is on its way, we will email you a tracking number so you can follow your parcel every step of the journey.

Delays: Occasionally, deliveries can be delayed by customs processing, carrier issues, or busy periods. If your order has not arrived within 25 business days of dispatch, please contact us and we will investigate straight away.

Incorrect address: Please double-check your shipping address at checkout. If you notice a mistake, contact us within 12 hours of placing your order at 101commerce2026@gmail.com and we will do our best to correct it before dispatch. We cannot be responsible for orders delivered to an incorrectly entered address.

Lost or damaged orders: If your order arrives damaged, or does not arrive at all, contact us and we will make it right with a replacement or refund in line with our Refund Policy.

Questions about shipping? Email us any time at 101commerce2026@gmail.com.